Table of Contents
Bank of baroda customer care number | bob customer care
For all customers except PMJDY customers and other Financial Inclusion schemes
Toll Free Number
For PMJDY customers and other Financial Inclusion scheme
06:00am to 10:00pm
Dedicated Toll Free Number
Missed Call services
24 x 7
+91 79-49044100 or +91 79-23604000
Procedure for reporting suspicious / fraud transaction
In case of any unauthorized electronic banking transactions in your account through Debit Card / M-Connect / Baroda Connect, and Unified Payment Interface (UPI), please use the following mode to register your complaint and block the channel
Toll-free number/Phone Banking
IVR
Select option 1, To Report loss of card, to report a fraud or to report an Unauthorized transaction not done by you
Reporting to home branch
As per Branch Timings
To know the details of your branch please visit
https://bankofbaroda.com/locate-us-branch.htm
For reporting the Unauthorised transaction related to Gift Card / Pre-paid Cards / Re-loadable card please contact as per below contact details
Gift / Pre-paid / Reloadable card
-
worth doing
Change your password at regular intervals
Verify Transaction Alert Received via SMS
Protect mobile phone with password
Https and verify for the website address when logging in to the bank’s corporate website, Baroda Connect or other bank’s websites.
Use a strong password for your payment application
Immediately intimate your Aadhaar branch for change in address / mobile number, faulty / unauthorized transactions, debit card / demand draft etc.
Immediate report of loss / theft of mobile / debit card to service provider / police / bank
what not to do
Never share login details / PIN / OTP / Transaction ID / Passcode / confidential information to anyone.
Do not store any sensitive information such as login ID, password, debit / credit card details etc. in a folder etc. on a phone / computer or on a computer etc.
Never transfer money without verification of the recipient
Never forget to intimate us for change of address / mobile number to avoid miss-delivery of transaction communication
Never click on links from unknown sources on social networking sites / emails
Use caution when using Bluetooth in public places
Head Office
Bank of Baroda
Baroda Bhavan
7th Floor,R.C. Dutt Road,
Vadodara-390 007, (Gujarat) India.
Corporate Centre
Bank of Baroda,
Baroda Corporate Centre, Plot No. C-26, Block G,
Bandra Kurla Complex, Bandra (East), Mumbai 400051
Phone No. : (022) 6698 5000-04
Fax No. : (022) 2652 3500
Phone No. : (0265) 2316792
Email : cs.ho@bankofbaroda.com
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